If you’re sending money overseas for the first time — or switching from your bank to an online transfer service — it’s completely reasonable to ask: is OrbitRemit safe?
The short answer is yes. OrbitRemit is a regulated, licensed money transfer service with world-class protection built into every transfer. From login to delivery, your money and personal information are kept safe using industry-leading encryption and fraud detection systems. Here’s exactly what that means in practice.
Is OrbitRemit Regulated?
Yes. OrbitRemit operates under regulatory oversight in both Australia and New Zealand.
In Australia: OrbitRemit is licensed and regulated by the Australian Securities and Investments Commission (ASIC) and registered with AUSTRAC. These regulators require OrbitRemit to follow strict rules that protect your funds from fraud, scams, and money laundering.
In New Zealand: OrbitRemit is registered on the Financial Service Providers Register (FSPR) and supervised by the Financial Markets Authority (FMA) and the Department of Internal Affairs (DIA).
As a regulated financial institution, OrbitRemit is required by law to verify the identity of every user through a KYC (Know Your Customer) process. This helps prevent identity theft, fraud, and money laundering, ensuring the platform remains safe for everyone.
Award-Winning Value. Transfers You Can Trust.
OrbitRemit has been independently recognised for its quality and value:
- ProductReview.com.au — Top Rated Money Transfer Services 2025 & 2026 Winner
- WeMoney — Excellent Rates & Fees, International Money Transfers 2025 Winner
- WeMoney — Best for Value, International Money Transfers 2025 Winner
- WeMoney — International Money Transfer App of the Year 2024 Winner
With 33,000+ reviews on Trustpilot, OrbitRemit is rated Excellent by customers across Australia and New Zealand.
How OrbitRemit Protects Your Money
Regulated and trusted
OrbitRemit is licensed and regulated in New Zealand and Australia. Customer funds are held only with trusted banking institutions — never as cash. This means your money is protected and will only be used to fund your transfer, regardless of OrbitRemit’s business status.
Your personal data
OrbitRemit only collects the information needed to verify your identity, process transfers, and meet legal obligations. Your data is protected under privacy laws, encrypted in transit, and secured using industry-standard encryption at rest. OrbitRemit never sells your personal information.
Fraud and scam prevention
OrbitRemit’s dedicated fraud team works alongside automated systems to spot the signs of scams. If unusual activity is detected, OrbitRemit may pause the transfer and contact you immediately.
Protection against phishing
OrbitRemit will never ask for your password or PIN via email or SMS. If you notice any unrecognised transactions or receive suspicious emails claiming to be from OrbitRemit, forward them to the support team immediately.
How OrbitRemit protects your account
Top-level encryption
OrbitRemit uses industry-standard encryption to scramble your data, making it unreadable to anyone else. This ensures your sensitive information remains private.
Multi-factor authentication (MFA)
OrbitRemit offers extra layers of protection by requiring a unique code or biometric verification to confirm it is really you logging in.
Continuous 24/7 monitoring
OrbitRemit’s intelligent systems monitor account activity around the clock to detect and block suspicious behaviour instantly.
Risk-based security checks
Real-time verification checks are performed on transfers to prevent unauthorised access and ensure your money reaches the right person.
How to keep Your OrbitRemit account secure
OrbitRemit recommends these steps to protect your account:
- Set a strong, unique password
- Enable Multi-Factor Authentication (MFA)
- Review your active devices regularly
- Spot and report suspicious activity
If your mobile device is lost or stolen, contact OrbitRemit’s support team immediately so they can temporarily lock your account to prevent unauthorised access until you have secured a new device.
FAQ’s (Frequently Asked Questions)
Is OrbitRemit safe to use?
Yes. OrbitRemit is a regulated money transfer provider. In Australia, it is licensed and regulated by ASIC. In New Zealand, it is registered on the Financial Service Providers Register (FSPR) and supervised by the Financial Markets Authority (FMA). OrbitRemit uses industry-standard encryption to protect your personal and financial information, and all customer funds are held in segregated client accounts in accordance with regulatory requirements.
How is OrbitRemit regulated?
OrbitRemit operates under regulatory oversight in New Zealand and Australia, including the Department of Internal Affairs (DIA), ASIC, and AUSTRAC. These regulators require OrbitRemit to follow strict rules which protect your funds from fraud, scams, and money laundering.
How do I know my money is secure?
As holders of an Australian Financial Services Licence (AFSL), OrbitRemit complies with strict compliance obligations. Your funds are held in segregated accounts, separate from OrbitRemit’s own operational funds. This ensures your money is protected and will only be used to fund your transfer, regardless of OrbitRemit’s business status.
Does OrbitRemit store my card details?
No. OrbitRemit does not store your full credit or debit card numbers. Your payment details are processed securely by PCI-compliant payment partners.
What should I do if I suspect fraud?
If you suspect unauthorised access to your account, change your password immediately and contact OrbitRemit’s support team. If you have already made a transfer you believe is fraudulent, alert OrbitRemit right away so they can attempt to stop the funds.
Will OrbitRemit ever ask for my password?
No. OrbitRemit will never ask for your password, PIN, or 2FA codes via email, SMS, or phone call. If someone asks for these details, it is a scam.
What if I receive a suspicious email?
If you receive an email that looks like it is from OrbitRemit but feels suspicious, do not click any links. Forward it to OrbitRemit’s support team immediately.
Why does OrbitRemit need to verify my identity?
As a regulated financial institution, OrbitRemit is required by law to verify the identity of every user. This process, known as KYC (Know Your Customer), helps prevent identity theft, fraud, and money laundering, ensuring the platform remains safe for everyone.
What should I do if my mobile device is lost or stolen?
Contact OrbitRemit’s support team so they can temporarily lock your account to prevent unauthorised access until you have secured a new device.
The Bottom Line
OrbitRemit is a safe, regulated, and award-winning money transfer service with world-class protection built into every transfer. From login to delivery, your money and personal information are protected by industry-leading encryption, 24/7 monitoring, fraud detection, and strict regulatory oversight in both Australia and New Zealand.
- ✅ Licensed by ASIC in Australia
- ✅ Supervised by FMA and DIA in New Zealand
- ✅ Registered with AUSTRAC
- ✅ Customer funds held in segregated accounts — never as cash
- ✅ Industry-standard encryption at rest and in transit
- ✅ 24/7 fraud monitoring
- ✅ MFA and biometric login protection
- ✅ 33,000+ Trustpilot reviews — rated Excellent
- ✅ Multiple independent industry awards
OrbitRemit is licensed and regulated by ASIC in Australia and supervised by the FMA and DIA in New Zealand. This article is for informational purposes only and does not constitute financial or legal advice.
