If you’re looking to send money overseas, the many options available can get a bit overwhelming. While OrbitRemit is Australia and New Zealand’s most trusted online money transfer platform, they’re not the only option. One alternative in the digital money transfer market is Rocket Remit. Rocket Remit was founded in 2004 and focuses on mobile payment and billing services.
In this article, we’ll go through the key features of Rocket Remit and answer common questions about their money transfer services.
What currencies does Rocket Remit support?
Rocket Remit supports a number of currencies across 60 different countries. For a full list of countries that you can transfer money to from Australia, see the bottom of their How it works page.
What does Rocket Remit charge for an international money transfer?
Rocket Remit charges up to $5 AUD for a money transfer, although some countries are fee-free to transfer to. There are also a couple of important charges to be aware of when using Rocket Remit. A $25 AUD charge will be applied if you transfer to the wrong person and request a reversal, regardless of whether the reversal is successful. There is also a $50 administration fee to withdraw money from your account, which can take up to 15 days.
What is Rocket Remit’s exchange rate?
Although Rocket Remit does not advertise how they determine their exchange rates, you can see by comparing them to the mid-market rate that they add a mark-up, like most online money transfer platforms.
The best way to determine how much your transfer with Rocket Remit will cost, taking both exchange rates and fees into account, is to check the current rate for your desired send and receive currency on their homepage.
To make sure you’re getting the best deal possible, remember to compare fees and exchange rates between other providers such as OrbitRemit.
How to sign up with Rocket Remit
To create an account with Rocket Remit, you can start by clicking Sign Up on their website. You will require an Australian mobile number to complete the process, as well as an acceptable form of identification. Once your account is set up, you can load money into it using a debit card, credit card or bank transfer.
How long does a money transfer with Rocket Remit take?
In order to make a transfer with Rocket Remit, you first need to deposit money into your Rocket Remit account. This usually takes between 1-2 business days but can occasionally be faster depending on your bank, transfer method and time and day of transfer.
If you deposit money into your account on a Friday after 6pm, the funds likely won’t be available until Monday. Rocket Remit recommends getting in touch with them if the funds haven’t appeared after two business days.
How to contact Rocket Remit?
If you need support, the best way to contact Rocket Remit is by email – [email protected] – or by phone during business hours on 1300 696 448. You can also find answers to some common concerns on their FAQs page.
Can I trust Rocket Remit with my money?
Rocket Remit states that mobile money is safe as it uses a PIN number and transactions are authorised by SMS messages sent to both parties of the transfer.
They are operated by mHITs Limited, and are registered with AUSTRAC and the Australian Securities and Investment Commision (ASIC).
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If you found this page while comparing options for online money transfer, you’re in the right place! As we already mentioned, OrbitRemit is Australia and New Zealand’s most trusted international money transfer platform, with an excellent 4.9/5 star rating on Trustpilot from over 30,000 reviews. Don’t believe us? Check out what our happy customers have to say about our services here and if you’d like to experience OrbitRemit’s speed, value and security for yourself, sign up here!
Sources
https://www.rocketremit.com/faqs/#
https://www.rocketremit.com/how-it-works/#
https://www.rocketremit.com/about-us/#