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Guide to healthcare in Australia

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Guide to healthcare in Australia

Moving to a new country comes with many challenges, and understanding the healthcare system is one of the most crucial. Australia offers a strong healthcare system that ensures residents have access to quality medical care. This guide to healthcare in Australia aims to help migrants navigate their new landscape, covering everything from the public healthcare system to private health insurance options.

Medicare: Australia’s public healthcare system

Medicare is Australia’s universal health insurance scheme that provides free or subsidised treatment for residents. It covers essential medical services such as visits to general practitioners (GPs), specialist consultations, hospital treatments, and some prescription medications.

  1. Eligibility for Medicare

To be eligible for Medicare, you must be one of the following:

  • Australian citizen
  • New Zealand citizen
  • Australian permanent resident 
  • Temporary resident covered by a ministerial order
  1. How to enrol in Medicare

There are a few ways to enrol for Medicare. You can enrol online as an individual or a family through myGov website or app and have your Medicare card mailed to the address provided.

If you can’t enrol online, you can complete a Medicare enrolment form and mail or email it, along with supporting documents, to Medicare Enrolment Services with ‘Medicare enrolment’ in the email subject line. 

Once you receive your Medicare card, you’ll need to bring it along to medical appointments and services. It’s also possible to get a digital copy of your card through the Express Plus Medicare mobile app. 

Private Health Insurance

1. Why Consider Private Health Insurance?

While Medicare covers a range of services, it doesn’t cover everything. Private health insurance can help cover additional services such as dental, optical, physiotherapy, and private hospital accommodation. It can also reduce waiting times for elective surgeries.

2. Types of Private Health Insurance

  • Hospital Cover: Covers costs of treatment as a private patient in a hospital.
  • Extras Cover: Covers services not included in Medicare, such as dental, physiotherapy, and chiropractic services.
  • Combined Cover: Offers a combination of hospital and extras cover.

3. Choosing a Health Insurance Provider

When selecting a health insurance provider, consider the following:

  • Compare different providers and policies to find the best fit for your needs.
  • Check if your preferred healthcare providers are covered under the policy.
  • Look for policies that offer the best value for money.
Accessing Medical Services

1. General Practitioners (GPs)

GPs are the first point of contact for most healthcare needs. They can treat a variety of conditions and refer you to specialists if necessary. You can find a GP through recommendations, local directories, or by visiting a medical centre.

2. Specialists

If you need specialised care, your GP will refer you to a specialist. Medicare covers part of the cost of seeing a specialist, but you may have to pay out-of-pocket expenses depending on the specialist’s fees.

3. Hospitals

Australia has both public and private hospitals. Public hospitals provide free or low-cost treatment to Medicare cardholders. Private hospitals offer more amenities and shorter waiting times, but you’ll need private health insurance or be prepared to pay higher fees.

4. Prescription Medications

The Pharmaceutical Benefits Scheme (PBS) subsidises many prescription medications, making them more affordable. The amount you pay depends on whether you have a concession card or not. Always present your Medicare card and any relevant concession cards when purchasing medications.

5. Emergency Services

In case of a medical emergency, dial 000 for an ambulance, which will take you to the nearest hospital for urgent treatment. Emergency services are available 24/7 and are covered by Medicare for residents.

6. Mental Health Services

Australia offers various mental health services through Medicare, including consultations with psychologists, psychiatrists, and mental health plans developed by your GP. There are also numerous support groups and hotlines available for immediate assistance.

With the right information and resources, you can ensure that you and your family have access to all the healthcare you need in Australia. 


Navigating the healthcare system isn’t the only priority for newcomers in Australia. Finding a great money transfer provider is also important for many migrants. OrbitRemit offers reliable and affordable money transfer services, making it easier for you to support your loved ones back home while you adapt to your new surroundings. Trust OrbitRemit for secure and fast international money transfers, so you can focus on settling into your new life. Sign up today to start sending!

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