OrbitRemit has been named a finalist in two categories at the Finder Awards 2026 — an independent recognition program for financial products and services in Australia.
The two nominations are in Customer Service Innovation and Banking & Payments Innovation — both areas central to what OrbitRemit has been building since 2008.
The Finder Innovation Awards
The Finder Innovation Awards are a submission-based program judged by an independent panel — assessed on product performance, customer impact and innovation.
Finder is one of Australia’s leading independent comparison platforms, covering finance, insurance and retail since 2016. The Innovation Awards recognise new products and services across the Australian financial services landscape each year — one winner per category, with finalists selected by the judging panel from submissions across the industry. Winners and finalists are selected independently of any commercial arrangements.
Being named a finalist means OrbitRemit’s customer service and payments work was assessed by an independent panel and shortlisted in each category.
Customer Service Innovation finalist
The Customer Service Innovation category recognises organisations that have worked to improve the customer experience — support that adds value, builds trust and responds to customer needs.
For OrbitRemit, customer service means being available when customers need help — when a transfer needs to arrive urgently, when something needs to be resolved, when a customer has a question about their transfer. Our customer support team is available across multiple channels and serves customers in multiple languages.
Being recognised as a finalist in this category is a reflection of the team’s commitment to every customer transfer.
Banking & Payments Innovation finalist
The Banking & Payments Innovation category recognises advancement in how money moves — technology, infrastructure and product design that makes payments faster, safer or more accessible.
This nomination reflects OrbitRemit’s ongoing investment in the payment experience — including the speed of transfer delivery, the breadth of delivery options across bank accounts, mobile wallets and cash pickup, and the fee-free corridors across major Asia-Pacific corridors. Transfer times may vary depending on destination, payment method and other factors.
Being named a finalist in this category is recognition of OrbitRemit’s focus on making international money transfers simple and affordable.
A word from the team
We started OrbitRemit in 2008 with a simple belief — that sending money home to family should not cost a fortune or take days to arrive. Eighteen years later, that belief has not changed.
These nominations mean a lot to us. Not because of the recognition itself, but because of what they represent — the trust that 600,000+ customers across Australia and New Zealand place in us every time they send money home. Every transfer is someone’s rent payment, school fees, a birthday gift, help in an emergency. We do not take that lightly.
Thank you for choosing OrbitRemit.
About OrbitRemit
OrbitRemit has been helping Australians and New Zealanders send money home since 2008. We support transfers to 50+ countries with fee-free corridors to India, the Philippines, Vietnam, Nepal and beyond. Rated Excellent on Trustpilot with a 4.8/5 score from over 34,000 reviews.
Sources: Finder Innovation Awards 2026 — Customer Service Innovation category results (finder.com.au/finder-awards/innovation-awards) | Finder Innovation Awards 2026 — Banking & Payments Innovation category results (finder.com.au/finder-awards/innovation-awards)
